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Translate Pro Help

Payment and Subscription

Restore purchase\ Activate account

  1. From Settings on the top left

  2. Click Restore Purchases

  3. Sign in to iTunes Store with the same Apple ID that you used to purchase the subscription

  4. Tap OK to confirm

  5. From Unlimited Proxy settings tap Account

  6. Sign In to your Elite account or Create Account

Turn off auto-renewal

  1. From App Store, Tap "Featured" at the bottom of the screen

  2. Scroll to the bottom of the page

  3. Sign in with the same Apple ID associated with the purchase

  4. Click "View Apple ID"

  5. Enter your password and click OK

  6. From Account Settings, click "Manage App Subscriptions"

  7. Cancel Unlimited Proxy subscription

Request refund

  1. Go to Apple Report a Problem

  2. Sign in to your account with the same Apple ID used for the purchase

  3. Enter Unlimited Proxy in the search bar

  4. Click "Report a Problem" next to the purchase you’d like to refund

  5. Select the appropriate item from the "Choose Problem" dropdown

  6. In the text box, state that you’d like a refund and explain the reason

  7. Then click Submit

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